I had THE BEST experience at Fringe this week.
Backstory:
I don't like going to the salon. I usually trim my own hair and I know that's a big no-no but I was saving money and traveling and don't usually like what I end up with from the hair dresser anyway.
However, it was time for a professional to take over, so I booked an appointment with Jamie based solely on what I saw from her profile on the salon's website.
Right off the bat I'll say that the only reason I didn't give a full 5 stars is because I waited about 20 minutes until I got seated with Jamie. I don't mind waiting (and I might have been a couple minutes early) and I understand that sometimes other clients run over-time. I say this for others who are less patient or busy or have meetings and important schedules.
That being said, Jamie was very quick. She listened to my hair-story, and right away exuded confidence and positivity and made me feel right at ease: I was in good hands.
Everything that I asked for she made happen and she even gave me some at-home tips.
For once I am confident to return to the salon regularly rather than waiting until the last minute.
YAY!