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  • Was in 2/29 for annual exam. I have a $10/copay. Since my eye plan only covers lenses this year, I called days prior to my appointment and asked if I could do an exam for contacts instead. Not a problem-tell us when you arrive. So I did. It's been 25 years since I've worn them so Dr Cheung inserted them for me. Another girl spent maybe 5 minutes with me taking them out & having me put them back in. No big deal. Until I was asked to pay $75 for a "fitting." I'm not sure WHAT I experienced last night actually constitutes a fitting but if THAT was it, I was ripped off. That was NOT worth $75. Yeah, I'm pretty bent on paying $75 I was never told in advance I would be required to pay. Because I would not have gone this route had I been told about this fee before I was asked to pay it. They were extremely happy to accommodate my request for contacts. I'm not cheap. I'm not a penny pincher. I work darn hard for my money & if I have to part with it, these medical providers better tell me in advance about a fee I never knew about until AFTER the fact, especially if my insurance doesn't cover it. So I was told. I'm not sure how to handle this just yet. Especially since I have to go back next week. I suspect they'll have some excuse and I will end up having to dispute it with Visa & file a formal complaint with my insurance company. Compared to last year, this eye exam was less than thorough. Dr Cheung was extremely nice but I have concerns about my prescription not changing given the changes I've experienced the last 6 months. Last year I had to use the lenses in trays that I held up to each eye to get an accurate read and this year the gizmo in the room was relied on.
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