| rev:text
| - This place is terrible. Worst of the worse. If I can give this place 0 stars, I'd do it in a heart beat. I came here with my family, with the intention of having high tea with them. The price was only $19.99 + tax for 2 people. According to the menu, high tea comes with a pot of tea, mousse cake, 2 sandwiches and 2 pastries. We tried ordering high tea, but they ran out of mousse cake and said we'd have to pay an extra $5 to substitute the non-existent mousse cake with a cheesecake. That should've been our first warning that our experience would go downhill from there. Since no one in my family likes cheesecake, we opt out of high tea and decided to stick with the regular menu. After deciding what we wanted to eat, we flagged a waiter for service, and he probably arrived at our table 10 minutes later. We tried ordering some almond croissants, but he said they were sold out.... He walked away and gave some more time for us to think. My family and I then decided to get scones, so we called over for some service. Guess what? They were sold out AGAIN. So it looked like we had no choice but to get a cheesecake. After looking over the menu, we decided what cheesecake to get, and flagged the same server over...... and the cheesecake we wanted was SOLD OUT. How can you run a business when everything was sold out?? He did mention the cheesecakes they have available were plain, blueberry, raspberry and chocolate. I decided to go with the raspberry. After 10 minutes of waiting, a sad looking cheesecake got delivered to our table that strongly resembled blueberry cheesecake. How can you not believe it's blueberry, when the cheesecake has lavender marbling and a single dried out blueberry sitting on the dollop of whipped cream. I called over the server and questioned her, who insists it's raspberry and not blueberry. Well, I checked some pictures on Yelp, and the raspberry cheesecake looked nothing like the cheesecake I got!!!! The yelp picture verified I got a blueberry cheesecake and NOT the raspberry cheesecake I specifically asked for. If you're sold out of raspberry cheesecakes, just admit it!!! No reason to be dishonest, even though they ran out of 5 items I wanted from the menu. A business shouldn't be out of that many things & shouldn't be lying about something they don't have. It's a total misconduct of a business.
My mother was also complaining about the 2 for $5 bubble tea special. She wasn't able to get any tapioca up her straw. It turns out the tapiocas were stuck together in a single clump. Not cool... My father ordered a special sandwich under the happy hour menu. Nothing special about it,except you get a lot of lettuce and cabbage for $7.99.
Lastly, there was miscommunication about the Yelp check in system. When you check in to this business you get 5% off the regular menu (excluding the specials). I asked the girl if I can get the bubble tea special and 5% off everything from the regular menu, which is 2 separate bills. She kindly obliged, but it turned out she didn't understand my question and priced the bubble tea at regular price gave me 5% discount off my entire bill. Why was I not surprised? I decided to pay with credit card, and was mortified with the tipping option on the machine. First option was 25% tip and second option was 20%.... even fine dining/upscale places are not that gutsy with tipping options, and service is typically top notch and very attentive. This place can not compare, and they expect a big tip from you.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)