The good: my 50 minute massage with Ashley and my 50 minute facial with Holly were very good.
The bad: this property is not set up like most other resort spas. I was walking outside in 105 degree heat in a robe to get from one appointment to another with very little privacy. After my spa treatments I wanted to use the pool. The only place to change into a swimsuit is the ladies' restroom. There are no showers or lockers. I walked outside to the pool area and it was stark and uninviting and baking in the hot sun. No shaded areas in the pool, no misters, no plants, no privacy. Not a single person was out at the pool and I could see why. The only reason anybody would drive all the way out to Fountain Hills to get a massage and facial is for the resort experience and to spend the afternoon relaxing there. Not what I expected at all.