I brought in my mother-in-law to look for a new mattress and we had amazing customer service. Our sales person was Carrie and she was extremely knowledgeable of all her varying mattresses and was able to help my mother-in-law find the perfect mattress for my in-laws various needs. We felt very comfortable with her and felt no pressure to buy. My mother-in-law is very satisfied with her purchase and I even found some bed pillows that make a perfect gift for my hubby! Would totally recommend.