I have to echo parts of Steve S's take. Adding some stars due to the fact this isn't your local NRA headquarters or anything. It's a bike shop. Prep for some plucky character in a hilarious record-store-snob "High Fidelity" kind of way. They are down to chat. But you'd be wise to separate the impassioned bike talk from some persistent, if not charismatic sales pitching by way of "get-with-the-program-ism." For a second I felt like a wary but still seduceable Johnny Utah saddling up to the Point Break crew, there to pull back the curtain on our collective folly. No harm in making a profit (like robbing a bank) alongside legit customer enlightenment (freeing our souls) but just know what you're getting into beforehand, and know that their opinions MIGHT not JUST be enthused tales from the trail but a wee bit of a hustle at the expense of more sensible (and cheaper) alternatives for your needs. If you know all that going in, and don't go leaping head first like some silly know-nothing into the up-sale AND are down for some in the weeds dude-core braggadocio (your mileage may vary) it could be an entertaining if not informative trip to an idiosyncratic shop that ain't pullin' any punches.