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| - Went here today because of a Groupon deal I saw for a $20 Deluxe pedicure, but as it turns out they have the same deal painted on the window so you don't need to actually buy the Groupon to get the deal.
I called ahead to make sure there would be no wait and to see how much they charged for a backfill on pink and white acrylics. I was told the back is $35 so I asked how much is a full set and he said 40.. which i think is a little ridiculous to pay $35 for a fill when you can get a brand new full set for $40. I needed a new set so I decided to go that route.
He wasn't wrong about there being no wait. I was the only one in the salon on a Saturday afternoon. That should have been my first clue. They sat me in the chair far in back, closest to the sinks and the bathrooms. Which didn't turn out to be such a great location, because I could hear one of the other nail stylists in the bathroom, hacking and throwing up, the entire time I sat in the chair. Eww.
I was looking forward to a relaxing chair massage while I got my pedicure, but instead they decided to have two girls work on me at one time, to remove my acrylics while I got my pedicure. This is a pet peeve of mine. I come in there to relax and instead I had to twist and turn to put myself in uncomfortable positions for her to reach my nails, instead of sitting at a table in front of her after my pedicure was complete. I ended up walking out with more back pain than when I walked in.
The stylist removing my old set seemed annoyed and grumpy the entire time, often letting out heavy sighs as she was working to remove them. One of my nails have gotten water under it and had become begun separating from my finger and she said it was a fungus (although there was no discoloration at all) but did not offer to put any medication on it as other salons normally would have. Instead she told me to go buy it at Sally's.
She got all the nails off and put the new ones on and after looking at them I could see that the white tips of acrylic were lopsided on a couple fingers, probably because of the way I was sitting in that chair, with her off on the side, so my hands were not straight in front of her. She argued with me about them being lopsided and I stood my ground because it looked like they were slanted across my nail. She came up with a bunch of different excuses of why it was that way because she didn't want to have to fix it but I persisted. She also made the nail that had been separated much shorter than the rest and said it was because of the fungus, then when I told her that didn't make sense, & should have just made the tip longer, she said it was because that nail bed was shorter than the others. NOT.
I had her fix all of them even with all the arguing, and walked out with halfway decent looking nails, after dealing with attitude. Not a pleasant experience at all or in any way.. I hope others will leave reviews about nail salons when they have bad experiences like this to save us all from having to go through snotty attitude and poor service that we pay for.
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