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| - Went here recently and I agree with whatever commenter said they were meant to feel rushed. I don't think they intend that though (just intend really good service, but it ends up feeling like you're rushed). Went here with a good friend to find a new good sushi place (a lot of places go down hill after a while) and we came at lunch but wanter dinner (no problem here), but several waiters (atleast 3, including I think the manager/owner) came by and double-checked that we actually wanted the dinner/to point out the fact we had the dinner menu and that the price was different. Not bad, by any means, just became comical after a while.
There's no real "menu" with pictures, just the order form that has the names, how many pieces/if it's a plate, and sometimes a bit of a descriptor (what vegetables/seafood is in it). Since this was our first time, we were taking a bit to go through the menu and decide what we wanted to eat. I imagine in efforts to provide good service waitstaff came by no less than 5 times in 10-15 minutes we were reviewing the menu to ask if we were ready to order. Again, not bad, just became comical after a while.
One of the waitstaff came by to take our salad order/drink order while we were deciding, and when she dropped them off, asked us to cross them out before we handed the menu over otherwise we'd get duplicates (understandable!). My friend decided to erase them instead and the manager/owner (a real type A guy) noticed this and tried to explain to her that she could just save herself the time and cross it out. It wasn't as if the eraser did a poor job though, so while I appreciate his concern for us, it seemed a bit weird/almost micromanaging us/how we ordered. The same owner/manager spent some time arguing with a server in another language right beside out table about the menu being the dinner menu despite it being lunch time (I think it was the server who had the problem since he already validated we did in fact WANT dinner not lunch), which again isn't horrible just a little weird/comical.
Everything was super fresh and delicious. The sushi was served on really warm rice, and the sashimi was melt in your mouth! The only complaints I have is that the spider roll (soft shell crab) tasted really bitter. I traced it down (eating it's components individually) to the cucumber and I wonder if it was because they didn't peel the cucumber's skin (it wasn't the edible skin kind)? A piece of the avacado in the same roll had started to brown, but it was just the tip, (and there were no other pieces of avacado in our sushi that was brown) so I chalked it up to a one time experience.
The lighting and ambience is super beautiful, the booths are big and comfortable, and if you have a group of 6-10 people, you get to sit in one of the special booths in the middle of the restaurant which is supposed to simulate those rooms that some sushi restaurants have where you sit on the floor (you don't, it's just one solid seat for the two tables, going around each table, with a hole for the table to sit, and your legs to go if you don't feel comfortable sitting on your legs traditional style).
My friend's only real complaint I believe lied in the fact that a roll she ordered specified shrimp, avacado and crab, but didn't indicate there was going to be mayo. (Yes, I'm guessing she could've asked, but usually when they serve crab it's those crab sticks, and not crab salad? so who would've known?) hence why I think the restaurant would really benefit from a picture menu (even if it's just the special rolls, and one per table or something).
What I really enjoyed about this place was they emphasized if something didn't come... LET THEM KNOW, don't just order it again (again why I think they were striving for excellent customer service all along). They also gave back the used order forms so you could keep TRACK of what you ordered! Genius! I wish more AYCE sushi places did this!
Order after order was filled, and eventually came the time for dessert. They have a good selection of ice creams and mango pudding but that's about it (which is fairly typical I've found, but I'm just letting you know...) As soon as we ordered dessert they dropped off the bill (which I agree can be made to make you feel rushed, but... what's worse, getting the bill and paying when you're ready or spending 10 minutes trying to flag the waiter down when you really just want to pay and go?) We were able to order seconds on dessert without any problems, and I was able to pay by debit at the table (love it when restaurants have that!). Another misunderstanding sprung from me paying early though was the assumption that my friend was ready to pay and since they had the machine there they turned to her and asked if she was ready (while she was still eating dessert no less, haha), so understandably she was not impressed. They didn't push her though, and quickly left, leaving her to finish dessert and pay cash when she was ready.
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