I went in for a quick brake inspection, and not knowing anything about car mechanics, they easily could have ripped me off. But instead they thoroughly explained the issue so that I could have an understanding as well - and declared the car in working order with nothing needing to be replaced. They even only charged me for half the inspection cost! The staff really takes care to explain the issue and bring the customer up to speed and on the same page. 5 stars all the way! :)