My laptop was stuck in an update mode and not functional. The staff at Ubreak was excellent. They told me exactly what was needed to be done and how long it would take. Their timeframe for repair was spot on and their price was 30 % lower than nearby competitor. Cant say enough about the knowledgeable, professional, and very friendly staff, they were a pleasure to deal with. I will certainly use this store again for any future repairs. Well done Ubreak !!