When I developed pool issues in the dead of summer I only could presume the worst in both time and cost to get it repaired. What a pleasant surprise when I talked to Bill from Moores and despite already having been in my area earlier in the day, he came back my way and even when the fix wasn't as quick as we both had hoped, he stuck with the job and completed it the same day. Then came the invoice and I was very pleasantly surprised at the fairness of the charges. Another thing, we talked at length about the general age and condition of my equiptment and while never once trying to sell me anything, he educated me as to my options in the future as the inevitable begins to occur with aging equiptment. Great guy, great service and while I hope to not need his services again in the near future, when I need repairs to the pool equiptment beyond my capabilities, Moore's will get my business.