Shoe repair takes forever. They promise two weeks and it takes months. The place is a mess. They lose shoes all the time. Service is poor. I've walked into the store and have waited several minutes before I was greeted. I was the only customer in the store. The female prefers to chit chat and is very ditzy. She doesn't even know how to run credit cards so Cecil has to do it. I've brought several pairs of shoes and boots to this store and all but one pair turned out beautiful. The last pair were garbage. It's not worth the headache, go somewhere else if you can.