I've seen the mom and the son and like them both. They are very, very calm dentists. The outside of the office (especially the entrance door) is off-putting, but the inside is very clean, although far from fancy. In fact, it's as generic as an office can be. I've always received my preferred appointment day and time and I can't think of a single time when they've run late. All the assistants are very nice. I've never needed major work--- just cleanings, x-rays, and a few fillings. They do NOT try to up sell their services at all. I've been going there twice a year for about 8 years.