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  • I usually don't write negative reviews because I'm really easy going and patient. Saturday evening we were shopping for outside furniture and when found what we need it we got no help. We asked 2 different employee's for help and they said "well be right there", we waiting and no one came. We needed help loading two very heavy boxes onto a shopping cart which wasn't the right cart to load 60+ box. Either way we managed to load it up. We needed to pay for the furniture but there was no one at the garden register. I went out looking for an employee and ran into Paul (manager), I asked if he can send someone to garden because we needed to checkout and exit through their garden department. He was no help at all, made us push our heavy cart accros the store to a self checkout aisle. Very unprofessional on how he handles your store. I own a business and I know a little bit of customer service, I would never neglect a paying customer. I think he was just trying to get out of there. A little help would of been appreciated or atleast he could of open the garden sliding door to make easier to push the heavy cart to out truck
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