I've been to Stow-Kent animal hospital quite a few times now. With a 4 cat family, someone is almost always feeling under the weather. I have met with 4 of the facility's vets and I found all of them to be quite nice, courteous, and knowledgeable. I told them I was a student with a limited budget and they are always working with me to get the cheapest treatment available. They've filed some visits are re-checks so that I would not have to pay a fee and even given us some free medication once when they had to "empty the old bottle".
If you set an appointment, you may still have to wait, especially weekends and evenings. I try to stick to morning appointments and rarely have to wait more than 5 minutes to be seen.
I really do think that Stow-Kent is one of the best animal hospitals around. For as long as I am in the area, that is where I will be taking any ailing felines!