Impressive customer service. I was looking for a replacement for an awesome, but discontinued mattress called the Four Seasons. Chris told me about the options available and he really knew his stuff. I was ready to buy from him and Mattress360, when he told me it wasn't feasible because of shipping charges and I'd be better off going closer to my delivery location out of state. He put the customer's best interest over his own! Very impressed. I wholeheartedly recommend Mattress360 to any and everyone, and hope to be a local customer again in the near future!