I can't say enough good things about this place. The staff is friendly and easy going unlike those uppity slacker princes at The Bike Shop. I purchased a mountain bike here for myself and went back to buy a simple bike for my wife because the service was so good on my first purchase. I also take my bike here exclusively for service because its the only place i've been where I haven't been met with a bunch of fast talk trying to convince me I need some expensive repair/upgrade that is likely unnecessary for my simple road biking needs (again, The Bike Shop, im looking in your direction). Josh in service has been especially helpful in both explaining things in common vernacular as well as offering some money saving options on repairs. He has consistently gone above and beyond in terms of customer service and has stayed past closing on more than one occasion with me. I'm a customer for life. A++