This place is a complete disaster. There was no menu for the drive thru. After the young girl took our order, which seemed hard enough for her, the guy actually making our drinks had to ask us all again what we ordered. It took way too long for drive thru, probably 10 minutes. Then my Americano came hot when I asked for it iced - so the guy just pours it into a plastic cup with some ice. Now my drink is watered down because he was too lazy to remake it AND it's still warm. As a former barista I'm disgusted and will never be coming back here again.