(PLEASE READ!!!) By far the worst woman I have ever thanked GOD I never met! I can clearly see she's in desperate need for monetary gain for some personal reason I'm sure. Sadly, she profits on her client's time and patients in able her to steal more money out of missed appointments she doesn't show up for. I book an appointment weeks ago, with Jeannett. She calls me the day of the appointment and I called her back the same day within normal business hours and I receive no email response or returned call. Over 48 hours pass and she calls me, not to apologize for anything but, to inform you in the nastiest voice that you must pay her fee that cost the same price as her services to reschedule an appointment she missed and failed to follow up on! She yelled and cursed at me and used racial slurs before she hung up in my face yelling call Groupon. I understand she intently waited to call me the day of my appointment hoping I wouldn't answer, so she doesn't leave a message. I understand Jeannett intended did not pick up her phone nor call me back nor email me, so she could use that as her alibi to request her fee. Finally, I understand that Jeannett planned not to reschedule since she was paid months ago, from Groupon hints to why she hung up in my face yelling call Groupon! Save yourself the frustration and find a real Message Therapist, don't go to the most desperate woman on Groupon looking for business to scheme a few fees off the top for her own self greed.