I was in on January 3 for an oil change and brake inspection. After paying $17.99 for the brake inspection I was told that I needed new brakes and rotors. On January 5 I went for a second opinion. Was not charged anything and was physically shown I had 50% left on my pads. In addition, I have wheel locks on my tires and firestone did not ask me for the key. So, how did they look at my pads and measure them in mm? I will not return for absolutely anything. No trust there.