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| - Love. That is what lives in this facility. Love. Love for animals and love for their owners.
We live in the Chicagoland area and our vet recommended that we take our 3 1/2 year golden retriever to the veterinary at the University of Wisconsin Vet School to see a dermatologist. Our furry guy had very uncomfortable itching. We tried a few different things with our vet, but had no luck.
We called their office and made an appointment. It took a few months for the first available dermatology appointment. They were very pleasant and made sure we had all the information we needed before coming.
We made the trek to Madison. Our furry guy couldn't be happier. First of all, our guy loves car rides. Second of all. We had to take off work so he got extra human time. Third of all, he loves going to the vet. Any vet.
When you get there, you do need to be careful where to park and to get a pass so you don't get a ticket. They give you information about that before you come and it's posted on their entrance door.
It is a teaching school, so you have your regular staffing as well as lots of students around. Our furry guy just thought this was awesome-more people to pet him. Some animals were struggling coming in. So the staff was awesome about helping them. Of course, we didn't have that problem. Ours didn't want to leave.
We had a short wait in the lobby. Always good when you have lots of different dogs waiting. We were taken back to a room by a lovely student. The room had 4 different students and a vet tech. They were very thorough in gathering information from us.
After that compress done, our two dermatologists came in. They were both very professional, extremely knowledgeable, and affectionate towards our guy. They received the information from the students, asked us a few more questions, went through a problem solving cycle with everyone, and answered our questions. Finally, we left with a through medical plan, medications to pick up at the pharmacy there, and hope that our guy would be much re comfortable in his skin.
They asked us to call or email to check in since we didn't live close. They have been great about guiding us and returning our calls/emails. They truly are there to support you.
We'll continue our treat with them for our guy. I hope we don't need to visit them in the future, no offense, unless our furry guy just needs more love then from us. But if so, we won't hesitate to go back.
Love!
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