My experience here went fairly well. I ordered an iced peppermint mocha with soy milk and it was alright. It was more peppermint than mocha, but I still enjoyed it anyway.
PROS:
-Large lobby area, great for groups and a lot of seating.
-Prices of the drinks are fair.
-People in the front counter were polite and attentive.
-Restrooms are CLEAN.
-They have an outside seating area as well if you want some fresh air.
CONS:
-The volume of the music they play is way too loud. I came here wanting a quiet place to read a book, but the music was too distracting.
-Chairs in the lobby are uncomfortable.
My experience wasn't over the top amazing, but it wasn't bad either, just OK.