| rev:text
| - Note: this review is for the Metro Center location only. I love Souper Salad generally.
Unlike others, I have no problems with the food quality or cleanliness here. What I have a problem with is the staff, and the management that trains them (or at least lets them get away with) harassing their customers to such a great extent that I LITERALLY REFUSE TO GO TO THIS LOCATION ANYMORE.
I love salad bars. I spread myself out among them in Central Phoenix because, well, I don't much care for being treated like a regular. This used to be one of the ones I would frequent because it was close, but not anymore.
Understand something right out of the gate, and understand it well: THIS IS A BUFFET. When I go through a line and BUILD MY OWN MEAL, you, as a member of a supposed "waitstaff" are a bit behind the 8-ball. I'll leave a tip, but not because of how many times you interrupt my meal to remind me that you're there (which they are way too fond of doing at this place), I'll leave a tip if you quietly take my dishes away when I'm finished and leave me alone to read my book. Can you not see that I'm reading a freaking book? And that I'm really enjoying reading said book?
Alas, no. You WILL be interrupted. You won't be interrupted in that brief, helpful way, either - you will be asked to disengage from whatever else you might be doing and give your undivided attention to your "server," who wants you to know he is there to help you, should you need anything, here in this BUFFET restaurant where you GET UP AND GET EVERYTHING FOR YOURSELF. "Hey there, boss!" (oh god, don't call me boss). "How's it goin' today, eh?" "Hmm... yeah. that's great, hey - just want ya to know - I'm [insert name here] and I'll be your waiter today. OK? Now I know that [insert other name here] was just over here talking to you, but I'm your actual waiter. OK? So if you need anything, you know - you just let me know!" *winks* *makes hand motion like firing a pistol accompanied by clicking tongue noise*
You'll be my waiter? Waiter for WHAT? You're not a waiter, you're just a douchebag.
Oh but here, unlike Sweet Tomatoes, they have one in: they have no fountain, so they have to go get you your drink from the back. You see what they did there? Just like magic, they made waiters out of these glorified busboys. The thing is, what you ordered to drink is written on your ticket. They can (and at other locations they do) simply read your ticket and get your drink - and then keep it full. But no, they don't do that here. Here, they always want to have a conversation. Now, you might be fooled for a millisecond into thinking you can get around this, because at the register they offer chilled bottled water. Surely they have no reason to interrupt my meal and introduce themselves and find out what my name is and if I need a backrub and do I have kids and pets and what is the password to my yelp account, right? Wrong.
"Can I get you a glass of ice?"
A glass of ice. For my chilled bottled water. Come hell or high water, they WILL find a way to interact with you and remind you that they are there and you have a "server" and (by extension, of course) that you should leave a tip. Obviously, you're too thoughtless to do so otherwise.
Yeah, sorry, I think I'll go elsewhere instead. At Sweet Tomatoes the worst that can happen is they'll bug you about joining their stupid club, but at least they aren't under the illusion that you can be treated like you're a waiter when you DON'T ACTUALLY DO ANY FREAKING WAITING.
Knuckleheads.
I haven't had coffee this morning... yeah, that's gotta be it.
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