We had a main sewer line issue and the bathroom downstairs started to flood Saturday night. We called a plumber out and got it taken care of right away and thought using our home steamer could work. We extracted several tubs and steamed it again ourselves on Sunday afternoon with shampoo. We slept in the living room both nights and had no idea how bad it got and on Monday morning it just smelled awful. I truly thought we were going to have to rip up the carpet and I did not want to even live in the house anymore. I called another carpet company who did not even want to come out because it was a "flood" issue. I went to Craigslist and liked the ad for this company so I called. They sent Eddie with a truck to deep extract the water. He sanitized it, extracted, put a blower on it and sanitized it again to clean it out. It looks new and the whole house smells good even though just the one room was done. I feel confident putting my furniture back in the room once it dries and I am happy living here again...lol. It is like a new room :) I already scheduled Eddie to come out next week to do the stairs and the upstairs bedrooms.