Been going to lolos for as long as I can remember. For some reason, the scottsdale location is always subpar. Today after a longer than usual wait for our food, the chicken came out waaaay overdone and dry. Waitress was awesome, she offered to bring out a new batch. New batch came and it was the same. This chicken should have NEVER left the kitchen. Someone needs to implement some quality control at the scottsdale location. Going forward, I'll just stick the Phoenix OG spot for my fix.