I've been to First Watch quite a few times, but visited this location for the first time this past Saturday. We arrived around 9:30am and it was (not surprisingly) packed. We waited about 30 minutes for a party of four. I have no problem waiting, but I do wish they had a better waiting area. The front area where to check in, wait for a table, and pay your bill is extremely congested. I watched a poor women try and fail to take different paths just to pay her bill until she finally gave up and pulled out cash to leave at the table.
The food has always been outstanding no matter what location I've been to. The potatoes and the bread they use for toast are hands down the best part of any meal. Their coffee is also some of the best I've tasted, and I love that they have some out at the front to drink while you wait.
My only complaint would be the time it took for our food to come out. I recognize that it was a busy time, but when two out of four meals comes out with the rest not following for a good 10 minutes, followed by an order of pancakes another five minutes later, I think that's a little absurd. The waitress' comment of "that's what you get here, the food comes out when it comes out" did not help the matter much.
Overall, great food but long wait times and not the best service I've ever had.