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  • I've been bringing my '07 Civic to Zimbrick's Grand Canyon Drive Service Center since I first bought the car, and all told I really like how pleasant the experience always is. Getting an oil change is a hassle and always seems to come up when I have absolutely no free time. With all of my former cars I either changed the oil myself or went to a local service or oil change shop, wherever I found the lowest price. When I bought my new car I told myself that I'd try out the dealer for the first change, and I've been going back ever since. It is more expensive, to be certain, but I trust the people at Zimbrick a lot more than anyone else. What I really like about the Grand Canyon location is the friendliness of the staff. I always schedule an appointment using the Zimbrick website, and I always request Mike, who was the first person I dealt with and hasn't ever given me a reason to switch. I usually ask for a time the next day near closing, and Mike will email back shortly letting me know what times are in fact available. He's very accommodating, and in one instance I dropped my car off prior to going to a Badger football game, bringing my spare set with me. They did a full tune-up and parked the car in the lot with the keys under the mat, calling me during the third quarter to let me know it was done. Most of the time I bring my laptop and check email using the WiFi workstations in the waiting area. There is free bottled water in the mini-fridge plus the standard vending options. Most people seem to watch TV or read magazines, but I've found that I can actually get a decent amount done in the hour or two I'm there. They always do a complementary car wash after the oil change, which is unfortunately close to the only time my car gets washed. There is also a buy five, get the sixth free punchcard for standard oil, lube and filter changes. I've put a lot of miles on my car in the last year (40,000+) but I attribute the fact that it runs as good as ever to the top-of-the-line service at Zimbrick. I paid a lot for that car, and I've got no problem paying a bit more knowing I'm getting the best for my money.
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