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  • It was a dark and stormy night...and we were without heat in January (don't laugh, Chandler can get cold...sometimes...okay, not really cold but it still sucked). These folks had to be able schedule THE SAME DAY! I'm thankful I was able to get them into the house to repair the heating issues. We got the best price and darned good service. Theses guys went above and beyond! They were very professional, courteous, and good at checking in to let me know what's going on and where. They took care of little things they didn't have to, they pushed for a stellar customer service experience and I would say they achieved it! Airtime Cooling and Heating stepped up to the plate and took on an extra bit of their work to help me getting the heating up and working. Um, it broke because I was trying to do the work myself, but that is a WHOLE nother story.... Suffice it to say that both heating systems were broken (um...who broke the systems?), called Airtime and they came out same day, repaired the problems, provided superior customer service and took care of everything at a great price, no a fantastic price!
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