Our garage door opener was acting up (I think it was fairly old-15 yrs?) so we called Mastercraft Garage Door and they came out promptly...Danielle was personable, extremely knowledgeable and competently switched out the garage door opener...She checked all the rollers, springs, cables, etc ...The garage door is as old as the house (31 yrs old) and she gently recommended that we will probably will need a new one soon...She said that Mastercraft usually has coupons and to keep an eye out for one to help out with the cost...We said we hoped she would be the one to install it because she was so nice...I recommend this company highly and especially Danielle...