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  • I've been a loyal Babystacks customer for the last 8 years and I've never been disrespected by employees until today. I don't know if I will be back and if I do it will just be for the food. I called them at 1pm to see what time their last seating was since they close early on Mondays at 2pm. The employee I spoke to on the phone was so rude. I live clear across town (20-25 mins) and called because I didn't want to be refused service after a long drive. I asked the girl on the phone when their last seating was and this is how our convo went Me: "hi I was just wondering what time you guys stop seating" Hostess: "we close at 2 so any time before that" Me: "okay are you sure if I show up at 1:55 you guys will seat us" Hostess: "that's before 2, right?" Me: "okay I was just making sure because we are on our way right now" So we show up to the doors at 1:50, a time before 2.... right?! And guess what the girl tells us?! Any guesses? "Oh I'm sorry we are actually closed right now" Hahaha and in my head I'm like youre f*cking kidding me right? So we ask to talk to a manager and this girl brings out a little teenager and she was trying to tell me to my face "no we didn't get a call" "nope that was a different location" so rudely and then she asks the girl who brought her out to me "did you get a call?" And she says "yes" lmao. Oh management, these kids running the business are going to ruin it for you. The fact they had no empathy for the mistake they made was mind blowing. If I ever come back to Babystacks it will be for the food and you bet your ass this service doesn't deserve a tip. But honestly I think I will have to boycott red velvet pancakes for a while *kanye shrug*
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