Friendly and informative staff; pass on the dog food. I took a tour of the place a few days before placing my dog Jax here. I was told that I would get a call notifying me if he was able to do day care as I signed him up for 3 1/2 days of day care. No calls received while I was on vacation. I assumed he did ok. When I picked him up the paper work was in order and he looked like he was bathed, however he peed and it was not a tinkle, it was a stream, so not sure how long since they had last taken him out. Thinking this was a slam dunk trip, I had taken him out a couple times before going to bed. His bowel movements were discolored. Then in the morning a nasty smelling surprise awoke my eyes. There was poo all over the kennel. It looked like he literally emptied his entire intestines. Not a pleasant surprise. It took over an hour of bathing him and disinfecting the kennel to get it back to normal as well as half a tree of paper towels. Within two days, I had him back to normal like a German freight train. So I question if they had taken him out at similar routine times each day or what. He's not had this accident in months so it leads me to believe it was either the food or lack of routine of taking him out at regular disciplined times, ie 8am morning 1pm afternoon 8pm nightly. I would give them another shot, but I definitely would be taking his food from home.