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| - Listen. I understand that I'm reviewing a Dairy Queen so I shouldn't be expecting much in terms of service. But honestly, I really don't want to go back to this location because of the terrible way the employees deal with customers.
I came here on a Friday night in February with my boyfriend. We were getting some ice cream for ourselves and to take to some people back home. The place was busy, yes, but there is no need to have 4 teenage kids working one shift while in reality only two are taking orders and making ice cream.. Anyhow.
We first walked in and went to their frozen case to pick up a box of Dilly Bars. I picked one out of the box and walked to the counter so we could complete our order. While holding the box, I realized that there was some sticky sauce on the outside. I didn't even say anything to the employee, I just sat the box on the counter and wiped my hands with a napkin. Before I could place the order, he snatched the box away from me and told me to go get another one. He didn't offer that I could get another, he demanded. Awkwardly, I got another box and ordered an ice cream cone with sprinkles. Before we could tell him what else we wanted, he walked away and came back with the cone. We intended to order three more blizzards, but had to order them one at a time because we couldn't manage to get the order out without the guy rolling his eyes and slumping over to the ice cream machine to make a blizzard. Are you serious? Do you really not need any business? He seemed so annoyed that we kept adding items on to our order, but if he just stayed and listened to the whole thing he wouldn't have created more work for himself! Essentially he just made himself mad and took it out on us.. He even made sighs when we were asking for what we wanted. What a joke. I paid for our ice cream and left. Seriously terrible customer service. Of course the ice cream is good, but it's Dairy Queen so it's pretty universal whether you get it here or across the country.
Just a note to the owners, there are a ton of people out there looking for jobs who won't jeopardize your business with poor attitudes. It's not that difficult to serve ice cream and chicken fingers. Come on.
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