Oriental phoenix used to be one of the best places to go, however since their success you can really see how many corners they have cut. The hoisin and Sarracha sauces are all very watered down and thin. When I asked my server he said "that's the consistency they come". This experience was extra disappointing as we were one of the first guests for the early dinner rush and they were already out of essential items like Thai basil for the pho. The service was good, yes the restaurant is clean and the decor is more modern and fresh than other Vietnamese restaurants but I think I will stick to the more authentic places now. I wouldn't consider this to be authentic anymore. Yes they've had many wonderful reviews and awards but keep in mind those were from the 90s, things have changed tremendously food portion wise and customers can tell when you are serving less than what they expect or what you have promised in previous years. Ten years ago I would've given them 10 stars but too much has changed and therefore I give them one.