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  • Where does one begin! The big three, pricing, service and seating is a start.The Christmas menu, while identical to the website, differed in that Christmas pricing had been raised, in some cases $4+ per item. To paraphrase a previous reviewer regarding service issues; they never established a rapport. Our gal never connected, the bus folks never smiled and the Managers (2) wandered around, probably wishing that they were anywhere but there. A pleasant greeting would have been nice, especially given that it was Christmas Eve. I had to ask for bread after the appetizer had arrived and it was stale, hmmmm. Olive oil and parmigiana would have been nice. Coupled with the inflated pricing was seating.There were areas you couldn't walk thru because the rooms had been packed AND chairs were stacked in aisles and by the bathrooms.The entries were served by reaching over and under everyone. The noise level is about a seven on a scale of one to ten. A pet peeve, don't bluff your way through a wine question. Find someone who knows wine and get a legitimate description, especially at $19.50 a glass! All and all, disappointment doesn't cover it. We passed on desserts...
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