Ok, I will start with the bad: it is surrounded by awful places--soulless, bland corporate eateries like Cheesecake Factory abound. So you'd think this would be lousy, but...
It turns out this place is great. The design is charming, and the upper loft is a great place to hang out if you can get one of the scarce seats. The latte is tasty, too. I've been to their Strip location and I prefer this one.