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| - When deciding where to spend our money for our November 2011 wedding, we knew we wanted a videographer! Most aspects of the wedding will come and go (hopefully not the spouse!) but a video would allow to enjoy our day over and over again. After a bit of research, we decided to use Simply Cinema. They did a great job on the highlight film. I could watch that 10 minute clip over and over again . . . and I have.
I would have liked a little more human/live interaction. In all of the exchanges there was only one phone call (I think, maybe, that may have been the first phone call I made to initiate service). There was a lot of communication via email and an online survey to capture what I wanted in my video. Very convenient, yet not much of a personal feel. I have never used a videographer before, so knowing how to answer the questions on the survey was a little difficult, it would have been helpful to have a live person to talk me through my options.
For example, I was asked to select three songs to be on my highlight video. The three I picked were not available due to copyright, so they picked songs for me. The songs they picked are fine (again, I love the highlight video), however if I was given a list of 'approved' songs to pick from I might have been able to get songs that I wanted.
The two videographers that filmed our wedding day were awesome, I really enjoyed having them there. Nice, funny, just kinda quietly hung out in the background, getting everything on tape, and stepping in to help or offer a suggestion when needed.
Turns out there was a problem with one of the cameras and the wide shot during the wedding was blurry. Kind of a bummer when I was saying my vows. After notifying the owner we did end up getting the raw footage at no cost to make up for the blurry shot. That was nice.
Overall, the work was good and the prices reasonable. A little to be desired with the communication, but if you know that going into it, you can be prepared for it and still get a good product without blowing the budget.
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