I have been going to this Chick Filet since it opened. I have always had the best service, and have enjoyed taking my kids here over the past few years! I had never considered writing a review until tonight because it was such a terrible experience. Upon arrival at the drive-thru I noticed the girl who was taking my order clearly was not happy to be there. She sounded very unhappy and very irritated through the speaker, and when she said "my pleasure" it was clearly anything but. However I understand people have bad days, and I moved forward in line. I had decided to order coffee this evening, and I had asked the girl if they had coffee available to which she had replied yes. When I did get to the window they had informed that I would have to drive out front while the coffee was made. I was reluctant but I assumed with such great service in the past this would go quickly. I was wrong..I sat out front for over 10 minutes before I walked in to ask what was taking so long. While the girl who came over to me with coffee was apologetic..the woman Mikayla who was wearing a white collared type shirt who I assume was the manager just stared at me. She saw me ask about my coffee, and how I had waited. Not only did she not offer me any kind words she looked at me as though I were a major inconvenience. I was so offended at the whole experience that I decided to type this review. It was so bad that after all those great experiences this one night overshadowed them all. I hope they make some changes..