In the 90's, my husband and I purchased 2 Honda's (an Accord & a Civic) & got them serviced at 2 different Valley Honda dealers (not Right Honda). Although we loved both Honda's, we were disappointed with both dealerships' sales and service practices which ranged from slow and incompetent to, on several occasions, somewhat fraudulent. Six years ago we bought a Honda Accord Hybrid at Right Honda in Scottsdale and have had it serviced there. We were impressed by and completely satisfied with Right Honda's Sales and Service Teams who are efficient, helpful, and honest. So much so, that I would never purchase or trade in cars (2 transactions cunducted after my husband's recent death) or have them serviced anywhere else. Right Honda's personnel, including but not limited to Assistant Service Manager Bill Thornton and Fleet Sales Manager Craig Thorpe, are dedicated to providing excellent customer service, thereby enhancing the reputation and image of the dealership.