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  • Crooks. I had a similar experience to Jenni B. and Roberto. I found Sun Auto a On Angie's List where they had excellent reviews. After dealership told me my front brake pads needed replacement, I went to Sun Auto to save money. The dealership told me everything else was fine. Sun Auto changed the front pads, but also claimed the front rotors needed resurfacing because they were warped. More money, but i agreed. But when I picked up my car, I heard squealing every time I drove in reverse. When I called Sun Auto, they told me that was normal for new brake pads, they just needed time to adjust. Waited a few months but problem persisted and received same response. Finally brought the car in and they claimed it was the rear brake pads - the same ones the dealership told me were fine. I also told them I had vibration when braking on the highway all of a sudden. After a prolonged argument with the manager, they agreed to change the front brakes because it was under warranty. Afterwards I still had squealing and vibration and brought my car in again. Had another 20 min argument with someone until he agreed to change front and rear pads, as well as resurface rear rotors free of charge. After the work was completed, they said my rotors can only be resurfaced one time, so if the problem returns i have to pay hundreds of dollars (i think $500ish?) to buy new rotors. My car seemed ok for a few months but then the vibration got so bad I couldn't safely drive the car. I got fed up and went to the Toyota dealership who told me that Sun Auto lied - they can usually resurface rotors 2 or 3 times before they need expensive replacement. I doubt that Sun Auto performed the resurfacing at all. Anyway, I paid Findlay Toyota more money to repair Sun Auto's shoddy work and resurface my rotors, but at least my car is safe and running well.
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