Slow and egregious service describes this business. A guy plopped a number hat on my car when I pulled in and was told a gentleman named Bill would help. After waiting 25 minutes and seeing people who arrived after me get help, I flagged someone down. Turns out Bill was sitting down talking on the phone the whole time.
He told me it would an hour and a half just for a routine maintenance check-up. Ugh, alright fine. Two hours later, it's still not done. Shame on me for not scheduling an appointment, but spending three hours is unnecessary and torturous. I've almost paid twice as more at Jiffy Lube, but at least they finished the same job in under 30 minutes. Plus, I checked-in and saw a free donut offer and was like, at least this fried carb will make me feel better. Nope, denied because she said they ran out.