I lost the keys to my car and they have the micro chip in the key, so no just re-cutting one from the extra door key. Lisa and the entire crew made me feel welcome, respected,and truly valued. The new keys and fob were re-programed in a timely fashion and everything worked just fine. I will keep them on my list to go to as a place to look at cars when I am ready for a new one. The BBB gives them a A+ rating and so far, for me at least, they have lived up to that.