I always try to be generous in all of my reviews but I have no other choice than to plainly state my experience. I was traveling to Cleveland as part of a business trip and wanted to relax with a refreshing drink. I saw the rave reviews on Yelp and was excited to try and find this store.
Unfortunately, after I arrived at the store, all the doors were locked, despite still having customers inside. I was certain that I came before closing time as the closing time was listed as 8 PM. I tried to open the door but was told by one of the workers that the store was closed. Alas, my plans were ruined and I was forced to return to my apartment, thirsty, and without refreshment.
My advice for all the other customers would be to make sure the store is actually open before coming here.
Edit: It turns out that the manager that night wasn't supposed to close early. But when I explained the case in person, the staff was very accommodating. Also, the decor during the daytime is very inviting.