I have been a customer for years! I am bored today, so i'm reviewing how much I LOVE YOU GUYS!! I bourght a jeep there a few years ago, and reluctantly bought the extended warranty. Lucky me! My motor blew up 31 miles before my warranty was UP! Thank you carmax! My 4,000 problem, cost me fifty dollars. They were even smart enough to send my JEEP, to the JEEP dealer! So the fixed it, 100%. Carmax paid for it. I gave em my fifty dollars and laughed all the way home! I really can't say it enough...buy that dang extended warranty!