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  • I had a terrible experience here and they ruined my hair. I have been going to this salon for about 4 years and had gotten my hair died multiple times. My initial stylist quit, so I went to a different one, who was doing alright for a few visits. I have very dark brown hair, so I asked if it was possible to go a few shades lighter. The stylist said YES and essentially guaranteed that my extremely curly hair would not be damaged after doing a bleach wash. However, the roots were messed up, so I had to return to have them redone. After about a week, I discovered it was extremely damaged, dry, and breaking off. It is now MUCH SHORTER than it was before going, due to the damage. I went in to visit the manager since my hair was so problematic, and she clearly knew there was a problem and sent us away with products to help with hydration and hopefully fix my hair. It is not improving at all so I will be going somewhere else from now on, and hopefully my hair isn't ruined forever. My hair is very curly, and this dryness and breakage will make it furthermore difficult to grow out, even to its original length. Disappointed ):
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