I recently wrote a review of their 90th St (ish) and Shea location in Scottsdale. Was not a fan and found the place ridiculously dirty (on more than one visit over many months).
As I said in that review, I've been a Red Robin customer since the 80s from SoCA. After the recent experiences, I was pretty much done. Well, a dinner companion was craving Red Robin so I agreed to go along ... so long as we went to the "other" Scottsdale location.
What a relief! Clean as a whistle.
Friday night. 6:30 p.m. We waited about 10 minutes to be seated in the dining room electing to not sit immediately in the bar. Friendly greeter. Friendly hostess seating us. Pretty prompt recognition from the server.
I ordered my usual gauc bacon burger "with some pink." And, my absolute go-to blended chocolate raspberry shake.
The only hiccup, which was solved in mere moments was my co-worker had ordered sweet potato fries. They weren't served with the meal. But, the floor manager who'd brought the meals took care of it about as fast as a walk to the kitchen and back. Bravo.
Thank you and kudos to the team at this location. Well done. I'm glad to know I can come back to enjoy a good burger for the money and an amazing custom milkshake again.
Still not a fan of the Z-kiosk gadget. Reason for 3 stars not 4; can't go 5 stars because the burgers really are smaller than in years past. I prefer real human interaction to this gadget. Makes me wonder if they had cash handling issues at some point...