I can't really write a review because I never took advantage of their services. And after this, I don't think I will! I had called the day before and spoke with Rindi and made an appointment to have permanent eyebrow color done. I showed up 15 minutes before my appointment to find the shop empty and the doors locked! Thinking the shop didn't open until 11, when my appt was, I looked at the sign on the door and it said 10:00 am opening time. I called the number I had for the shop and Rindi answered. I explained I had an appt for 11:00 and the shop was locked up tight. She said one of her girls must not have opened up. Really? She also said I didn't have an appointment with her because she didn't have anything written down. I told her that I had spoken with her or someone who sounded just like her and made the appointment. She said could I wait an hour and she'd be there. No, I can't wait an hour for you to show up for an appointment you obviously forgot about! I rescheduled over the phone, but to be perfectly honest, I will not be there. If you can't remember appointments and then not have anyone even open the shop up on time, what kind of quality work must you do there? Not very good I am sure. Do yourself a favor and AVOID this establishment. I will......