I was a little apprehensive about taking my dog here because no one else had reviewed and they were considerably cheaper than other hospitals for the surgery my dog required - while good for my wallet I was afraid that they would skip crucial steps. I was VERY pleasantly surprised by my experience!! My 5 month American bulldog had been in the emergency hospital all night because of a foreign body in his stomach and I was told he absolutely needed surgery. The animal hospital quoted me $2700, a price that I could not even begin to afford. I called around the next day, and when I called the Baseline animal clinic, I accidentally called the veterinarians cellphone! Instead of being angry, he let me explain the situation and informed me that while it was Friday and he was extremely busy, this was something that had to be taken care of and "if he didn't get a lunch that day, he didn't get a lunch." Immediately I felt like this was someone who cared! Then he told me that he wasn't even there yet and would call ahead and tell them I was coming in! When I brought Rommel in, he remembered talking to me from earlier and already knew the problem. He decided to xray before operating and wait it out. I had to leave and he kept Rommel x-raying him every 1/2 hour for 3 hours! They ended up not operating, and when I got my bill, he had only charged me $250 for something that should have been well over $700. Not only did he save my dog from being cut open, but he saved me thousands! I will never send anybody to anybody else! Dr. Finch and his staff gave me by far the best veterinary service that I or my puppy have ever had!