| rev:text
| - A dank basement sushi place that's definitely past it's prime. The whole restaurant is a shrine to it's former glory, with signed photographs of c-list celebrities lining the walls. I'm sure this place was once one of the best sushi restaurants in Toronto, but the bar has been raised and there's more to compete with than maki mile on Bloor street.
The food isn't great. It's decent enough, though overpriced but it's the service that's guaranteed I'll never be back.
When calling in a take out order, I asked to substitute a different roll in a dinner combo for the california roll. Something I frequently do in my regular orders here - and in other sushi spots in the city - that is always accommodated. I was told that's fine, but that there would be an extra fee. Again, that's common, so I agreed and she quoted it as a reasonable extra $1.
I arrive 20 minutes later to pick up my order and it's not ready. It hasn't even been started because the waitress who took my order is saying she asked the chef, and he said $1 wasn't enough. I say that's fine, and ask how much it will be and she tells me $1.50. I'm annoyed because I have to wait longer and my food hasn't been started, but I'm fine with the extra $0.50 and wait for my order.
The restaurant is busy, so she's with a few other tables before she comes back 10 minutes later telling me this time that the chef has said no again, that the roll I've asked for only comes in a roll of 6 pieces and the combo only comes with 3 pieces. Even more frustrated at the further delay, I ask her to make the substitution in both of the combos I ordered then, at $1.50 each and that solves that problem. She agrees, brings me my bill and I pay for the 2 orders and $3 extra for the upgraded rolls in both.
She comes back 10 minutes later and tells me the chef said no. He won't do the substitution at all. At this point, it's been an hour since I called in, I've already paid, and they're the ones who have been setting the rules on what they'll do that I keep agreeing to but they keep moving the goalpost. After going back and forth to the chef with waitress as the go between, I finally get my order at 9pm, 90 minutes after ordering.
If you're looking for good sushi in Toronto, try Akai on Harbord, Yasu for high end, Hiro for traditional, JaBistro for modern, and Sushi 930 for takeout. All are head and shoulders above in quality with exponentially better service.
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