I went to Brake Masters for some new brake pads. When I got there, I was told I needed new rotors & it was going to be almost $500. I called Pep Boys & talked to Bill & he told me to get out of there & come see him. Thank God I did! I didn't need new rotors! And Bill found me an awesome coupon for lifetime brakes. He also squeezes me in at the end if the day. Everyone is really nice & helpful at this location. I'm so happy with them, I'm driving out of my way (past 2 other Pep Boys) just to go back to this location to take advantage of their great tire sale!