Oh boy
Cool Blew was selected by AHS our home warranty company for 10 years
Never have had an issue with the contractor assigned by them Till now
Have an old York ac unit that started knocking which means the compressor is about to die which happened to my other unit 2 years ago
AHS replaced that with a total cost to us of $150
Now we start the really painful process with Cool Blew
May 26th Installer showed up promptly and looked at unit
Took photos for manager to submit paperwork to AHS
Now the fun begins
After 10 days and numerous teflon calls back/forth between Cool Blew,AHS and myself unit is still out of service
Still unable to get cost out of Cool Blew for the R22 required after the repair other than "cost changes daily"
We all know how to look up costs on the internet or call another contractor
They must think we are all stupid
June 2nd..Call Cool Blew and they tell me we are on the next appointment for the day
Manager calls to tell us that is a mistake "we have a new phone system and everyone is confused"
OK...Only to find out the parts had not been ordered yet
June 5th Cool Blew cancels order and AHS assignment of another contractor
The saga continues as the compressor has failed